Question 1

When are you open?

Accepted Answer

Our current opening hours are listed on the contact page. They may vary on public holidays, so a quick check before you set off is always worth it.

Question 2

Can I return or exchange a purchase?

Accepted Answer

Of course. Bring your receipt and unused items back within 14 days and we'll exchange them or refund you – no drama, no long forms.

Question 3

How can I pay?

Accepted Answer

Cash, card or contactless with your phone – we accept all the usual methods, so you can pay whichever way suits you best.

Question 4

Is there parking nearby?

Accepted Answer

Yes, you'll find parking close to the shop. We're also easy to reach on foot or by public transport if you'd rather leave the car at home.

Question 5

Do you offer gift wrapping or vouchers?

Accepted Answer

Happily – just ask at the till and we'll wrap your purchase beautifully. Vouchers in any amount are available too and make a great last-minute gift.

Question 6

How do I check if an item is in stock?

Accepted Answer

Give us a call or drop us a message and we'll check right away. If it's available, we're happy to set it aside until you come by.

Question 7

Can I order ahead and pick up in store?

Accepted Answer

Yes – reserve your item and collect it at the shop whenever suits you. For selected products we can also arrange delivery within Rotherbaum, Hamburg.

Question 8

Do you have special offers or a loyalty scheme?

Accepted Answer

We run regular promotions and seasonal deals throughout the year. Ask us in store about current offers and perks for our regular customers.

Clothes for the other 360 days

Most popular